So the car I bought had no oil and no water in it.
Apart from being really irritated by this I thought I would call the garage to complain.
"Hi, it's Jo...do you have my log book yet and ..also..."
Before I managed to complain I was knocked back into silence.
"Yes - hi Jo - no sorry - no log book yet. My brother got hijacked on Friday. They held him up with a gun and stole the keys to the showroom. We're sorting things out now.."
What could I say?
Sorry about the hijacking. Must've been an unpleasant business.
Me, I'll just go and sort the car elsewhere I guess.
Nairobi. Things are different here.